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Terms of use

Leger Opinion (LEO) is an entity used by Leger Marketing Inc., and acts under the name and responsibility of Leger Marketing Inc.

By becoming a member of Leger Opinion, you agree to abide by these rules. If you decide not to accept these rules, you must immediately leave the Leger Opinion website or the app and cease participation in Leger Opinion.

We reserve the right to change or amend these rules or any part of these rules at any time, to discontinue your membership, or to terminate the reward program without notice. Leger Opinion does not guarantee that the survey program will remain operational, and assumes no responsibility for any loss you may suffer. By continuing to use the Leger Opinion website and app, you agree to any changes, and continue to agree to abide by the amended rules.

These rules are governed by all applicable Canadian federal laws, and members agree to submit to the jurisdiction of the courts of Quebec with regard to any dispute arising from these Terms of Use.

These rules and the Leger Opinion Privacy Policy constitute the entire agreement between you and Leger Opinion and supersede all prior statements, contracts, agreements and understandings between Leger Opinion and you.

You acknowledge and agree that your membership in Leger Opinion is subject to and conditional on the following:

Failure to comply with these rules constitutes good cause to immediately terminate your membership in Leger Opinion, without prior notice, and at the sole discretion of Leger Opinion. Termination of your membership will result in the cancellation of all accrued rewards as well as all rights of access and use granted to members. In addition, members whose accounts have been closed are no longer permitted to access the Leger Opinion website or the app in any way, or for any reason whatsoever.

 

BECOMING A MEMBER OF THE LEGER OPINION PANEL

To participate in Leger Opinion surveys, you must first register as a “Member” on the Leger Opinion panel by providing us with accurate, complete and up-to-date information.  

Each panel member is limited to one profile and one personal account. The creation of several accounts will result in their immediate closure and the loss of accrued LEO points and Aeroplan miles.

Only legal residents of Canada or the United States may become members of Leger Opinion.

Employees of Leger Marketing Inc. and its parent companies, subsidiaries, affiliates and suppliers connected in any way to the activities of Leger Opinion, together with their family members, as well as persons residing with them, are not eligible to participate.

Members are not permitted to transfer or assign their membership with Leger Opinion, the LEO points and Aeroplan miles they have accrued, their privileges, or their access to the website and mobile app. They must not permit any other person to use it.

In exchange for access to Leger Opinion, as a member, you agree to the following:

  • to keep all your membership information up to date at all times through certain profiling surveys and in the profile section of the Leger Opinion website and app;

  • not to activate or use more than one member profile account;

  • not to use a name subject to rights of another person;

  • not to use a false or misleading name, mailing address or email address to activate and use a member account; and

  • not to submit or provide false or misleading information to any entity participating in the program.

If you provide incorrect, inaccurate, outdated or incomplete information, or if we have reasonable grounds to suspect that such information is incorrect, inaccurate, outdated or incomplete, we may suspend or rescind your access for the use of or participation in Leger Opinion.

 

PARTICIPATION IN LEGER OPINION SURVEYS AND COMPENSATION 

As a member of Leger Opinion, you must participate in at least one online survey every three months to keep your account active. Your participation is entirely voluntary, and you are not required to participate in every survey we conduct.

Leger Opinion uses an industry standard model to calculate the rewards offered for completing its surveys. Payment depends on several factors, including the time required to complete the survey, the number and nature of questions you must answer within the scope of the survey, and the unique characteristics that members are required to have to be eligible to take part in the survey.

Leger Opinion appreciates your time. We only want you to complete the surveys that truly interest you, and we respect the time you spend on our surveys. Without prejudice to the terms set forth herein, our surveys allow you to earn rewards (LEO points or Aeroplan reward miles) that may only be redeemed in increments of 20 000 LEO points via cheque, Visa, PayPal or reward miles transferred to your AirMiles account, or in increments of 250 Aeroplan miles transferred to your Aeroplan account. Your LEO points or your Aeroplan miles will only be redeemable if you have enough for the item you have chosen.

On some occasions, Leger Opinion may choose to hold contests instead of offering rewards as incentive to participate in surveys. Leger Opinion expressly reserves the right to do so at its sole discretion. Leger Opinion clearly identifies the invitations that allow you to enter a contest, and provides a direct link to the associated rules.

Rewards are credited to the member’s personal account no later than thirty (30) days after the member has completed a survey, and, without prejudice to the restrictions set forth herein, rewards may be redeemed as soon as they are credited to the member’s personal account, provided the member has accrued at least 20 000 LEO points or 250 Aeroplan miles for the desired item. Leger Opinion ensures that rewards are credited to each member’s personal account. However, members are responsible for ensuring that rewards have been credited to their account. Leger Opinion shall not be held liable for any errors or omissions relative to rewards.

Leger Opinion reserves the right to suspend, cancel, re-evaluate or modify, without liability and without prior notice to members, all or part of the reward value structure and its offers. Leger Opinion has sole discretion and reserves the right to settle any differences relative to rewards, and members agree to abide by such decisions. Leger Opinion reserves the right to change the reward value structure or other incentives when recruiting for a survey.

 

HOW TO EARN REWARDS WITH LEGER OPINION

By completing certain surveys

When you complete a survey and your profile corresponds to the type of person we are looking for, you will receive a reward determined by the length and nature of the survey.

By completing profiling surveys

Members can start to earn rewards by completing the profiling surveys available on their account upon registration. These profiling surveys make it possible to establish an initial member profile to send them surveys that correspond as closely as possible to their profile.

By becoming an affiliate

Members may recruit other members by promoting Leger Opinion on their social media accounts, websites or personal blogs. To do so, members must share the unique web link provided to them on their Leger Opinion account. Under no circumstances may the member create promotional materials in the name and image of Leger (social media or web page, advertisements, etc.). Any contravener will have their account immediately closed, and any accrued rewards will be permanently cancelled and non-recoverable. For each new registration, provided the new registrant has completed at least one survey and that Leger Opinion has validated their registration, the member will earn a reward and additional chances to win in draws. Leger Opinion reserves the right to accept or deny any invitation.

Leger Opinion may change or eliminate activity with the potential for rewards at any time, with or without prior notice to members. Rewards earned by members are not considered their property, and may under no circumstances be sold, transferred or assigned to a third party, or be combined in any manner whatsoever. Rewards have no monetary value and may not be used for any purpose other than to be redeemed for cash, Aeroplan miles, or Air Miles reward miles in strict compliance with the rules.

Participants can only earn rewards by following all instructions on how to do so. If you do not properly comply with all required instructions and procedures, you may not earn any rewards without any recourse by you against Leger Opinion.

Leger Opinion may from time to time adjust a member’s reward account upward or downward following potential errors or fraud. Leger Opinion shall have full authority.

 

REDEEMING ACCRUED REWARDS

Members may redeem their LEO points or Aeroplan miles once they have accrued, in their personal account, at least 20 000 LEO points or 250 Aeroplan miles for the desired item. All reward requests must be made online. These amounts are taxable even if you do not receive tax slips at the end of the year.

Rewards may only be redeemed in increments of 20 000 LEO points, 250 Aeroplan miles if the member decides to accrue LEO points or Aeroplan miles.

It is therefore impossible to redeem amounts less than or greater than 20 000 LEO points or 250 Aeroplan miles.

Accrued LEO points may be redeemed via cheque, Visa, PayPal, Aeroplan miles or Air Miles reward miles.

Accrued Aeroplan miles may be transferred to the member’s Aeroplan account in 250-mile increments only. The Aeroplan card number is required for this transaction.

Leger Opinion reserves the right to change the minimum number of reward points required to redeem dollars, Aeroplan miles or Air Miles reward miles at any time. In addition, Leger Opinion may add or substitute any other method of exchange, at its sole discretion.

Members can view their balance and redeem their rewards by logging into their Leger Opinion account.

Accrued rewards are non-negotiable and can only be redeemed on the Leger Opinion website.

Once a member has redeemed rewards, the corresponding number of reward points is deducted from the balance of their account.

Members are not permitted to have more than one account with Leger Opinion. Any member who is found to have multiple accounts will have all accounts immediately and permanently closed without exception. All accrued rewards will be permanently lost, and any pending redemption transactions will be cancelled.  

Unreceived, lost or damaged cheques

Members are responsible for entering a valid mailing address in their Leger Opinion profile. Cheques can only be mailed to Canadian or U.S. addresses. 

Leger Opinion is not liable for lost, damaged or stolen cheques, and such cheques may not be cancelled. Members must wait until the cheque has expired (six [6] months after its date of issuance) before a new one can be issued. It is the responsibility of the member to contact us six (6) months after the date of issuance of the first cheque to request a replacement cheque. Members will be required to confirm their full name and mailing address before the new cheque can be processed.

Replacement cheques will be mailed via Canada Post within six to eight weeks of the request. Delivery times may be longer during the holidays or during labour disputes at Canada Post Corporation.

PayPal payments  

A PayPal account is required. Requests may take up to ten (10) business days to be fully processed.

For security reasons and to avoid fraud, we ask members to use the same email address for their Leger Opinion account as for their PayPal account. Leger Opinion shall not be held liable for any delays or other problems if this condition is not met. To change the email address of their Leger Opinion account to the one used for their PayPal account, members may go to the “Profile” tab, and select “Update my contact information.”

Once the request has been processed, an email will be sent by our PayPal partner to notify the member that a transfer has been made to their PayPal account.

All transactions are final; a waiting period of thirty (30) days is required to obtain more information concerning the payment. Any payment rejected by PayPal will be refunded to the member’s account, at which point the member will have to submit a new redemption request.

IF YOU PARTICIPATE IN THE REWARD PROGRAM, YOU ACKNOWLEDGE AND AGREE THAT LEGER OPINION IS NOT A BANK OR ANY OTHER TYPE OF FINANCIAL INSTITUTION, AND THAT IT DOES NOT KEEP YOUR ACCOUNT INFORMATION FOR ANY PURPOSE OTHER THAN THOSE SPECIFIED HEREIN. YOU ALSO ACCEPT THAT REWARDS CREDITED TO YOUR ACCOUNT ARE NOT TRUE CASH DEPOSITS, BUT SIMPLY ACCOUNT ENTRIES THAT GIVE YOU THE RIGHT TO EXCHANGE THE NUMBER OF REWARD POINTS CREDITED TO YOU, IN ACCORDANCE WITH THESE TERMS AND CONDITIONS. YOU ALSO AGREE THAT THE AMOUNTS IN YOUR ACCOUNT MAY ONLY BE REDEEMED IN ACCORDANCE WITH THE PROCEDURES DESCRIBED IN THESE TERMS AND CONDITIONS, WHICH MAY BE AMENDED AT ANY TIME.

IF LEGER OPINION DISCONTINUES THE REWARD PROGRAM, OR IF YOUR PARTICIPATION IS TERMINATED DUE TO A VIOLATION OF THESE RULES, YOU ACKNOWLEDGE AND AGREE TO FORFEIT ACCESS TO THE REWARD PROGRAM, AND ANY REWARDS CREDITED TO YOUR ACCOUNT MAY BE LOST AND BECOME THE PROPERTY OF LEGER OPINION, NO MATTER HOW OR WHEN YOU ACCRUED THEM.



OBLIGATIONS OF MEMBERS OF THE LEGER OPINION PANEL 

Use of the member’s account

As a member, you are responsible for maintaining the confidentiality of your password. Members shall immediately notify Leger Opinion of any known or suspected unauthorized use of their personal account, or of any breach of security, including loss, theft or unauthorized disclosure of their password.

Leger Opinion has no control over the Internet and therefore cannot prevent the interception of messages by unauthorized parties or guarantee that such unauthorized parties are unable to decrypt encoded messages. Consequently, Leger Opinion shall under no circumstances be held liable for any loss or damage suffered by any member as a result of the unauthorized interception or decryption of information transmitted to members of Leger Opinion.

Each member is fully responsible for the use of and activity in their account, including the use of their account by a third party (which is prohibited), whether or not such use is authorized by the member, or is the result of the member having authorized a third party to use their username and password.

In the event of a dispute, Leger Opinion may request proof of identity. If a person other than the member has had access to the member’s personal account, Leger Opinion reserves the right to freeze the account. Leger Opinion also reserves the right to recover any reward or other incentive earned by the unauthorized user, in which case the member shall have no recourse against Leger Opinion.

Fraud attempts

Each member agrees not to abuse Leger Opinion privileges through conduct which is detrimental to the interests of Leger Opinion. This includes, but is not limited to, any attempt to earn or redeem rewards in a manner that violates or does not comply with these rules. Without limiting the scope of the foregoing provisions, members shall refrain from:

a) activating or using more than one account;

b) using an automated system, device, program or any other similar means to earn rewards;

c) manipulating or disrupting the Leger Opinion website or app or any other affiliated program in any manner whatsoever to improperly earn or redeem rewards;

d) submitting false or misleading information to Leger Opinion;

e) using or redeeming rewards obtained in violation of these rules, or mistakenly credited to a member’s account; or

f) assisting another person or entity in any fraudulent, abusive, manipulative or illegal activity.

Leger Opinion may, at its sole discretion, close the account of any member suspected of engaging in any fraudulent, abusive, manipulative or illegal activity, and cancel any accrued rewards. If it considers it justified, Leger Opinion may report the case to the appropriate authorities.

Technical issues

Leger Opinion is not responsible for unavailable network connections; failed, incomplete, garbled or delayed computer transmissions; Internet outages; hardware, software, or other technical malfunctions or disturbances; or any other communication failures or circumstances affecting, disrupting, or corrupting the Leger Opinion portal or app in any way whatsoever, including, but not limited to, the receipt of redemption requests, the possibility for members to participate in opinion surveys, and the transfer of rewards to a member’s personal account. In addition, Leger Opinion is in no way liable for any damage to the computer of any member as a result of them participating in Leger Opinion surveys or downloading information required to participate in Leger Opinion surveys.

The Leger Opinion website and its app, including all the contents and services available or accessible through the website and app, are offered “as is.” To the extent permitted by law, Leger Opinion makes no representation or warranty of any kind with respect to the contents of its website and app. In addition, Leger Opinion disclaims all warranties, expressed or implied, including but not limited to, the absence of infringement, merchantability or fitness for a particular purpose. Leger Opinion does not guarantee the features included in the website and the app; that the materials and contents included therein will be without interruption or error free; that failures will be corrected; that the website, app or server that delivers them will be repaired; or that the website, app, or server that makes them available is free of viruses or other harmful components. In no event shall Leger Opinion be held liable under any contract or tort theory, strict liability or any other legal or equitable theory for any loss of profits, data or opportunities, or any exemplary or punitive damages in the event of personal injury or death attributable to a fault or special, incidental, indirect, or consequential damages, each of which is hereby excluded from the agreement between the parties, regardless of whether either party has been advised of the possibility of such damages.

Generalities

Members must refrain from:

  1. hindering or preventing any other member from enjoying the Leger Opinion portal or app;

  2. sending messages containing viruses, worms or any other destructive element;

  3. sending defamatory, obscene, threatening, abusive or hateful messages;

  4. infringing the copyright, trademarks, service marks, logos and confidential information of others; and

  5. publishing in a newspaper, magazine or advertisement, or on social networks, text from surveys, screen shots about surveys, or any other content of the Leger Opinion portal relating to current or past surveys.

Members shall only access the sections of the website and app that are specifically intended for them, and under no circumstances shall they be permitted to use the website and/or app, or intend to use them, in whole or in part, to violate its security or the security of systems accessible through it.

All information available on the website and in the app about its services and activities is accurate, to the best of Leger Opinion’s knowledge. Leger Opinion is not responsible for any errors and/or omissions concerning such information.

Each member certifies and acknowledges that Leger Opinion shall not be responsible or held liable for any agreement between a member and any affiliate of Leger Opinion in relation to the items or services received by the member in exchange for reward points, or with respect to the involvement of said member in third-party promotions or other activities.

The non-public personal information we gather from you in connection with Leger Opinion is governed by our Privacy Policy.

 

UNSUSCRIBING FROM THE LEGER OPINION PANEL 

Members may terminate their participation at any time in any of the following ways:​

  • by sending us an email by clicking here.

  • by visiting the "Unsubscribe" page of the Leger Opinion website. 

  • by clicking on the "Unsubscribe" button in the "Profile" section of the website and application.

Simply marking the leo@legeropinion.com address as spam in your email service such as MSN, Hotmail, Live, Yahoo or AOL is not construed as a desire to cancel your registration. Leger Opinion reserves the right to contact you to ensure that the cancellation request was not submitted by mistake.

 

ACCOUNT CLOSURE

Leger Opinion may, at its sole discretion, cancel or terminate any member’s access to Leger Opinion or to the app, and, more specifically, cancel, in whole or in part, any rewards accrued by the member for any reason or for no reason whatsoever, including, but not limited to, failure to comply with these rules, or in response to an action that is contrary to the intentions of these rules. Leger Opinion shall have full decision-making authority if it suspects any abuse, fraud or violation of these rules. Any decision made by Leger Opinion regarding the permanent or temporary closure of any member’s personal account (including the cancellation of rewards) shall be final and binding. Leger Opinion shall not be liable to you or to any third party for any termination of your access or the closure of your account.

Leger Opinion may also close any member’s personal account at its sole discretion and without notice if the member has not completed a survey in six (6) months or more, or has not responded to reminders sent by Leger Opinion. When a member’s account is closed in such a manner, all accrued rewards are lost and become the property of Leger Opinion.